Change Management

🌟 Exciting News! 🌟 We are delighted to announce that Dr. Hafsa Ahmed has joined the ever-growing team at ACMP Australia and New Zealand! Dr. Ahmed brings with her a wealth of knowledge and experience in change management, and we are thrilled to have her insight and expertise on board. Dr Hafsa Ahmed, MNZM, can trace her origins to Hyderabad, India, and her journey brought… Read More »Dr Hafsa Ahmed has joined ACMP ANZ

By Peter Cully Human Centred Design (HCD) is about designing a solution or product with the user in mind. It puts the ‘human’ firmly at the centre of the problem-solving process when designing products or services and focuses on increasing value for customers by ensuring products better meet their needs, constraints, contexts and behaviours. HCD involves applying a continuous, iterative cycle of learning, unlearning and… Read More »The Intersection of Change Management and Human-Centered Design: Exploring the Overlap

Business Architecture defines the business strategy, governance, organization and key business processes primarily focusing on the business motivations, business operations and business analysis frameworks and related networks that link these aspects of the enterprise together. Business Architecture brings a more business oriented view on how an organization operates purely a technical-centric view. It provides the link between the planning and execution of strategy, and translates… Read More »What is Business Architecture and its role in Business Transformation?

The topic of Successful Organization Change Management (OCM) has been gaining momentum lately—particularly due to the wake of the pandemic, the rise in remote work and global economic and supply chain disruptions. But there’s often a crucial puzzle piece conspicuously absent from the conversation about OCM in today’s enterprises. Much of the advice about OCM seems to go out of its way to isolate the… Read More »The Missing Link For Successful Organization Change Management

You know, some change managers like to pretend that they have this whole “change approach” thing figured out… These change managers show up on projects with a rigid vision and too many assumptions about how the change *should* be managed without customising their approach to their stakeholders or to the change. Instead of tailoring their language to their audience, they generally use too much technical… Read More »Don’t try to just *sound* like a change expert

By Hannah Wren Originally published here The only constant in life is change—and it’s difficult to embrace the unknown. That’s why the employee experience is essential to change management, when leaders are charged with supporting their teams through adjusting to new and different ways of working. It helps to think of employees as customers. Customer experience teams evaluate the customer journey before, during, and after… Read More »Metrics & KPIs for Measuring Change Management, according to 2 Change Leaders

Published by Douglas Flory Originally published here As Change Practitioners/Managers/Leaders/Experts, we often ‘translate’ technical jargon into ‘everyday’ terms for our audience to understand what is expected. We do this in our roles to help others succeed before, during, and after the launch of ‘the new’. We also promote empathy, inclusion, and an understanding of cultural perspectives in our work. These three attributes add value to… Read More »Words Make An Impact

Originally published by Kealy Spring October 2021 Ever heard the saying, “the only constant is change?” It’s starting to become cliche. But also true. To a large extent, change is inevitable. In an organisation, that change can come in many forms. Yet despite the constancy of it, people are overwhelmingly resistant to change. It can be difficult to adjust to something new, but change isn’t… Read More »Overcoming resistance to change within your organisation